FAQ

Frequently Asked Questions

What material are your canisters made of?

All our canisters are made from premium 304 stainless steel — food-grade, rustproof, BPA-free, and dishwasher safe.

Are the canisters dishwasher safe?

Yes! However, we recommend hand washing to maintain the brushed finish at its best.

What sizes are available?

We offer 4 sizes: 12cm, 14cm, 16cm, and 18cm. Each size is available with 3 lid options: Open Top, Flip-Top, and Threaded Lid.

What's the difference between the three lid types?

Open Top: Easy scoop-and-pour access, no lid to flip. Best for frequently used ingredients.
Flip-Top: One-handed operation with airtight seal. Perfect for daily cooking.
Threaded Lid: Screw-top for maximum freshness. Ideal for long-term storage.

Do you ship to my country?

We offer free shipping to the United States. We also ship to select international destinations — check at checkout for availability.

How long does shipping take?

Orders ship from our warehouse in Shenzhen, China. Delivery typically takes 15-20 business days to the US.

What is your return policy?

We offer a 30-day hassle-free return policy. If you're not satisfied, contact us and we'll make it right.

How do I use the SAVE35 discount code?

Simply enter SAVE35 at checkout to receive 35% off your first order. Free shipping is automatically applied to all orders.

Still have questions?

Contact us anytime — we'll get back to you within 24 hours.